Terms of Service – SMS Communications

James T. Maloney

Last Updated: August 18, 2025

These Terms of Service ("Agreement") outline the terms under which you agree to receive text messages (SMS/MMS) from James T. Maloney, Attorney at Law (“we,” “our,” “us”). By providing your mobile number and opting in to receive messages, you agree to these terms.

1. Service Description

We may send you text messages related to:

Appointment reminders
Case updates
Legal service notifications
Document requests
Billing alerts
General administrative and client service communications

These messages are intended to enhance the service we provide to you and maintain clear, timely communication regarding your legal matter.

2. Consent to Receive SMS

By opting in to receive SMS communications, you:

Confirm that you are the authorized user of the mobile phone number provided.
Authorize the Law Office of James T. Maloney to send SMS messages to the number you provided.
Consent to the use of an automated system for delivering text messages.

Your consent is not required as a condition of hiring legal services, and you may continue to work with our firm if you choose not to receive SMS messages.

3. Message Frequency

Message frequency will vary based on your case, interaction with our office, and service needs. On average, you may receive 1–5 messages per week during active service periods.

4. Fees & Charges

Message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges billed to you by your mobile service provider.

5. Opting Out

You may opt out of SMS communications at any time by replying:

STOP – to unsubscribe from all future messages
HELP – to get customer service contact info

After opting out, you may receive one final message confirming your choice. You may rejoin by providing consent again.

You can also opt out by contacting us directly:

James T. Maloney, Attorney at Law

7 South Adams Street

Richmond, VA 23220

Phone: (804) 788-1956

Email: jmaloney@jamestmaloney.com

6. Data Collection & Use

We may collect and store the following information:

Your mobile number
The date, time, and content of your messages
Delivery and response logs

We use this data only to provide and improve our SMS services, comply with legal obligations, and maintain service records.

We will never sell or share your information with third parties for marketing purposes.

We may use third-party providers (e.g., SMS platforms) to deliver messages. These vendors are required to safeguard your information and comply with applicable laws.

7. Security of Communications

Text messaging is not a fully secure method of communication. While we take reasonable measures to protect your data, we cannot guarantee the confidentiality of information transmitted via SMS. Please use discretion when sending sensitive legal information.

8. Termination of Service

We reserve the right to suspend or terminate SMS communications at any time, without prior notice, including in cases of misuse, spam complaints, or noncompliance with these terms.

9. Age Restrictions

Our SMS services are intended only for individuals 18 years or older. By opting in, you confirm you meet this age requirement.

10. Modifications to Terms

We may update these Terms of Service at any time. When we do, we’ll revise the “Last Updated” date at the top of this page. Continued use of our SMS services constitutes acceptance of any updated terms.

11. Contact Us

If you have questions or concerns regarding this Agreement or our practices, please contact us: